Privacy Policy

1. Introduction

velario trace ("we", "us", "our") provides AI-driven market analysis tools for professional traders, quantitative analysts, and investors. We are committed to protecting the privacy of visitors to our website and users of our services (the "Service"). This policy describes the categories of information we may collect, how we use it, who we may share it with, and the choices available to you.

2. Information We Collect

We may collect the following categories of information depending on how you interact with our Service:

• Account Information: name, email address, and credentials provided when registering for access to the terminal.
• Usage Data: information about how you interact with our platform, including pages viewed, features accessed, and session timestamps.
• Technical Data: IP address, browser type, device identifiers, and log files collected automatically through standard web technologies.
• Communications: information you provide when contacting us for support or inquiries.
• Payment Information: where applicable, billing details processed through third-party payment providers; we do not store full payment card numbers.

3. How We Use Information

Information collected may be used to:

• Provide, operate, and maintain the Service and terminal functionality;
• Authenticate accounts and manage access permissions;
• Respond to inquiries and provide customer support;
• Monitor and analyze usage trends to improve platform performance and reliability;
• Detect, prevent, and address technical issues, fraud, or security incidents;
• Comply with applicable legal obligations.

4. Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to remember preferences, maintain session state, and understand how visitors use the site. You can control or disable cookies through your browser settings; however, disabling certain cookies may affect the functionality of the Service.

5. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: performance of a contract with you, compliance with a legal obligation, our legitimate interests in operating and improving the Service, and, where required, your consent.

6. Data Sharing and Disclosure

We do not sell personal information. We may share information with:

• Service Providers: third parties that assist with hosting, analytics, payment processing, or customer support, under confidentiality obligations.
• Legal and Regulatory Authorities: where required to comply with applicable law, legal process, or governmental request.
• Business Transfers: in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the duration of an active account, legal obligations, and legitimate business needs.

8. Data Security

We implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If information is transferred across borders, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements. Specific transfer mechanisms depend on your jurisdiction and should be assessed on a case-by-case basis.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information, subject to legal exceptions;
• Object to or restrict certain processing activities;
• Request portability of your data in a structured, machine-readable format;
• Withdraw consent where processing is based on consent.

To exercise these rights, please use the contact details provided on our website. We may need to verify your identity before fulfilling certain requests.

11. Children's Privacy

Our Service is intended for professional and institutional use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can take appropriate action.

12. Third-Party Links

Our website or Service may contain links to third-party websites or services not operated by velario trace. We are not responsible for the privacy practices of such third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.

14. Contact

If you have questions about this Privacy Policy or our data practices, please reach out through the contact information provided on our website or in our footer.

This document is a general template and does not constitute legal advice. It should be reviewed by qualified legal counsel and adapted to reflect actual practices and applicable jurisdictional requirements before use.